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How to Get to Us

• The Kelowna Airport has several car rental agencies on-site.  Directions to Crescendo are provided below.  If you plan to vacation on the mountain, there is no need for a car.  From Crescendo, you could easily walk or ski/board everywhere.  It is unrivaled by any other Big White lodging accommodation.

• Big White offers a shuttle service from the Kelowna Airport to Crescendo’s door.  For rates and reservations, please contact them directly at 1-800-663-2772.  Please note that Big White requires the booking to be a minimum several days in advance.  Rarely can they accommodate spontaneity.

• The Okanagan Shuttle is a privately-owned competitively priced shuttle service.  Their service, includes stop-and-shop, where you can purchase groceries on your way to Crescendo.  For more information, contact them through their website (http://www.OkanaganShuttle.com) or by phone (250-317-5631).

• Taxi service from the Kelowna Airport to Crescendo is available as well.

• Upon request, we would also be happy to arrange a limo for you.

Driving Directions:  Airport to Crescendo

•  When exiting the airport, turn left (south) onto Highway 97 (later becomes known as Harvey Avenue). 

• Go 8.1 kilometers (5 miles) and turn left onto Highway 33 (directional signs to “Big White”).

• Go approximately 28 kilometers (17 miles) and turn left at the “Big White Road” turn off.

• Go approximately 16 kilometers (9.9 miles) to arrive at Big White.

• Turn left on Whitehorse Lane (located just before the Gondola & Ski Bridge).

• Go to the end of the road and turn right onto Rockridge Road.  Crescendo is at the end of the Rockridge Road cul-de-sac. 

Groceries

• Upon request, we would be happy to arrange to have the grocery shopping done for you, either before or during your visit.

• The Big White Market (http://www.BigWhiteMarket.com) is a small grocery store and liquor store located on the mountain in the Village.  You can easily walk there from Crescendo’s ski entry.

• At the corner of Highway 97 & Highway 33 there is a Costco.  If the number in your party or the length of your stay justifies, you may consider grocery shopping at Costco on your way to Crescendo.

• On Highway 33, there is a Coopers Grocery Store (on your right, as you are traveling to Crescendo).  There is a liquor store right across the street from Coopers as well.

• On Highway 97 (past the Highway 33 turn-off to Big White, there is a great grocery store (Save on Foods) and a great liquor store (Liquor Depot) nearby.    That would take you into town, though,  and is not directly on the way to Crescendo.

• When exiting the airport, turn left (south) onto Highway 97 (later becomes known as Harvey Avenue).

•  For the Liquor Depot, go 9.5 kilometers (5.9 miles) and turn left onto Dilworth Road.  The
    Liquor Depot will be on your right, just before you get to the next block.

•  For Save on Foods, continue on Highway 97 for one more block, and turn left onto Cooper
    Road.  Save on Foods will be in the Orchard Plaza Shopping Center immediately on your right.

How Does the Geothermal Heating/Air Work

• That is a complex question, and we defer you to the experts on that one.  The Geo-exchange  Technology was provided by Geotility, and we recommend you visit their website for some cool animated explanations:  http://www.geotility.ca.

Q & A

• Are there any Health Food markets in town?
  The markets most similar to Henry’s and Whole Foods are
  - Choices Market - very large store - 1937 Harvey (about 4 km past hwy 33)
  http://www.mapquest.com/maps?city=Kelowna&state=BC&address=1937+Harvey&cat=Choices+Market
  
  - Natures Fare Market - in Orchard Plaza (2 km past hwy 33, across street from Orchard Park Mall)
  http://www.mapquest.com/maps?city=Kelowna+&state=BC&address=1876+Cooper+Road
   

• Do you have a vacuum cleaner (we use the vacu-paks for our clothes)?
  Yes. Crescendo has a whole-house in-wall system.

• Do we need adapters for electricity?
  All outlets at Crescendo are the standard North America/Central America types (e.g., US, CAN): two flat parallel prongs and a grounding pin.

• Do you have a hair blower, or should we bring our own?
  There is a hair blower in each of the five bathrooms.

• Is there a way for us to hook-up our iPod?
  Yes. There is an iPod doc in the kitchen (with a Nano adapter, as well). Once plugged in, the system reads what is on your iPod (including the meta-data), and displays it on the touchpanel. Your iPod is then controlled via the touchpanel, as well, and can then be played through the speakers in most of the rooms. Importantly, we do have XM radio, and have been told by many of our guests that they’ve enjoyed the XM more than the iPods brought with them.

• Do you have any board games?
  We do have several board games, and we can send you a list of those as your arrival date approaches. Please feel free to let us know what your favorites are, as we are always interested in adding to our collection. Aside from board games, Crescendo has a Ping Pong table and an X-Box 360.

• Can we play our own DVDs in the theatre?
  There is a local DVD player in the theatre that you have access to, where you can enjoy the DVDs that you bring with you (as long as your DVD is compatible with US/CAN standards, and it is not Blu-Ray). Remember, though, Crescendo has a DVdj with hundreds of titles, and we will send you a list of those titles as your arrival date approaches.

• Are there any non-snow related activities you would recommend for us to do?
  For kids, during the ski season the mountain has daily and nightly activities. Kelowna itself is a rather nice town, and can be a lot of fun. It is an artsy community, with an Art Center, an Art Walk, and more. Kelowna is also the Napa Valley of BC, with world-class golfing and hundreds of vineyards. Wine tasting is pretty much year round. Kelowna also has a casino (not bad, but no craps table).
  
  During warmer weather, Lake Okanagan is a lot of fun. The lake is 135 km long, and between 4-5 km wide. There are parks along the shores, and plenty of swimming, boating, and fishing (including rainbow trout and kokanee). It is said, by some, to also be home to its own sea monster: a giant serpent-like creature named Ogopogo.